Hello, time-traveling fashion enthusiast! Welcome to Fancy Dress Shop, your premier destination for decade-themed costumes and accessories. By accessing our website at fancydresssales.com or making a purchase, you agree to these Terms and Conditions. Please read them carefully to ensure a fabulous and smooth experience. If you have any questions, feel free to contact us—we’re here to help!
1. Introduction
Fancy Dress Shop (“we,” “us,” or “our”) operates the website fancydresssales.com, offering vintage-inspired costumes and accessories from eras like the 1920s to 2000s. These Terms govern your use of our website, purchases, and interactions with us. By using our site, you confirm that you are at least 18 years old or have parental consent, and you agree to comply with these Terms. If you disagree, please refrain from using our services.
2. User Obligations and Responsibilities
As a valued user, you play a key role in making our community vibrant and respectful. Your responsibilities include:
- Accurate Information: Provide true and complete details when creating an account or placing an order, such as your name, email, and shipping address.
- Account Security: Keep your login credentials confidential and notify us immediately of any unauthorized use.
- Lawful Use: Use our website only for legitimate purposes, without engaging in fraud, harassment, or any illegal activities.
- Respectful Conduct: Avoid uploading harmful content or violating others’ rights while interacting with our site.
- Compliance with Policies: Adhere to our Shipping & Returns Policy and other guidelines outlined here.
Failure to meet these obligations may result in account suspension or termination, at our discretion.
3. Products and Services Description
At Fancy Dress Shop, we specialize in decade-themed costumes and accessories, including items from the 1920s to 2000s, Afros, and other fashion pieces. Our products are designed for fun, costume events, and personal enjoyment—not for daily wear or professional use. Key details:
- Product Availability: All items are subject to stock. If an item is out of stock, we’ll notify you promptly and may offer alternatives.
- Product Descriptions: We strive for accuracy in descriptions, images, and prices, but minor variations may occur due to screen settings or updates. If a product doesn’t match its description, you may return it as per our Returns Policy.
- Non-Returnable Items: For hygiene and quality reasons, the following are final sale and cannot be returned: Afros and hair accessories, opened intimate accessories, custom orders, and sale items. See our Returns Policy for details.
We ship globally (excluding some remote areas and parts of Asia) to bring vintage fashion to your doorstep!
4. Order and Payment Terms
Placing an order is easy, but please review these terms to avoid any surprises:
Order Process
- Order Confirmation: After you place an order, you’ll receive an email confirmation. This constitutes an offer, which we accept once we process the order (usually within 1-2 business days after payment confirmation).
- Order Changes/Cancellations: You may request changes or cancellations within 24 hours of ordering by contacting us. After that, orders are processed and cannot be altered.
- Pricing: All prices are in USD and include applicable taxes where stated. We reserve the right to correct pricing errors, even after confirmation.
Payment Methods
We accept Visa, MasterCard, JCB, and PayPal. By providing payment information, you authorize us to charge the total amount, including shipping and taxes. Payments are processed securely, and we do not store your full payment details.
Shipping
- Processing Time: Orders are processed within 1-2 business days after payment confirmation.
- Shipping Options:
- Standard Shipping: $12.95 via DHL or FedEx; delivery in 10-15 business days after shipping.
- Free Shipping: Available on orders over $50 via EMS; delivery in 15-25 business days after shipping.
- Delivery: Delivery times may vary due to location, customs, or unforeseen events. You are responsible for providing a correct address; if a package is lost due to an error, we may not be liable.
Note: International customers may experience additional delays and are responsible for any customs fees or import duties.
5. Returns, Refunds, and Exchanges
We want you to love your time-traveling fashion finds! Our Returns Policy is designed for flexibility:
- Return Timeline: You have 15 days from the delivery date to initiate a return or exchange.
- Condition Requirements: Items must be unworn, unwashed, with original tags and packaging, and include proof of purchase.
- Process: Email us at [email protected] with the required details. We’ll respond within 2 business days with instructions.
- Refunds: Once we receive and inspect the return, refunds are processed in 5-7 business days to the original payment method. Shipping costs are non-refundable unless due to our error.
- Exchanges: Follow the same process as returns; standard shipping charges apply for exchange shipments.
For international returns, customers are responsible for return shipping costs and any related fees.
6. Intellectual Property
All content on our website, including logos, text, images, and designs, is owned by Fancy Dress Shop or our licensors and is protected by copyright and trademark laws. You may use the site for personal, non-commercial purposes only. Reproduction, distribution, or modification of any content without our written permission is prohibited. If you believe your intellectual property rights have been infringed, contact us at [email protected].
7. Limitation of Liability
At Fancy Dress Shop, we strive for a seamless experience, but we must clarify our responsibilities:
- We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products, such as loss of profits or data.
- Our total liability for any claim related to your purchase is limited to the amount you paid for the product.
- We are not responsible for delays or issues caused by third parties (e.g., shipping carriers), force majeure events, or your misuse of products.
This limitation applies to the fullest extent permitted by law and does not affect your statutory rights as a consumer.
8. Privacy and Data Protection
We value your privacy! Our Privacy Policy (available on our website) explains how we collect, use, and protect your personal data. By using our site, you consent to our practices, which comply with applicable laws like the GDPR for EU customers. We never sell your data and use it only to enhance your shopping experience.
9. Governing Law and Dispute Resolution
These Terms are governed by the laws of the United States and the state of California. Any disputes will be resolved through friendly negotiation first. If unresolved, they may be submitted to the courts in San Jose, California. We encourage you to contact us at [email protected] before pursuing legal action.
10. Changes to Terms and Conditions
We may update these Terms periodically to reflect changes in our services or laws. The latest version will be posted on our website with the “Last Updated” date. Continued use after changes constitutes acceptance, so please check back often.
11. Contact Information
If you have any questions about these Terms, your orders, or need assistance, we’re here for you!
Email: [email protected]
Mailing Address: Fancy Dress Shop, 4062 Thunder Road, San Jose, US 95134
Response Time: Within 2 business days
Thank you for choosing Fancy Dress Shop for your time-traveling costume adventures! We’re committed to making every era of your shopping experience absolutely fabulous.
